Posted by: CodySheppards01 | Comments Off on
Giro Merit Recall
WASHINGTON, D.C. – In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Bell Sports, Inc. (“Giro”), of Scotts Valley, Calif, is voluntarily recalling Giro Merit helmets.
Hazard: The helmet straps on some Giro Merit helmets manufactured prior to January 2023 may disengage with the helmet when pulled with relatively little force, posing a risk of injury to the user in a crash. Giro is not aware of any incidents in the field related to this issue.
What to do:
Consumers should stop using these helmets immediately and contact Sheppard Cycles at email@example.com or call on 0800 999 499 for NZ, or 1300 883 305 for Australia. Sheppard cycles will provide a credit for the purchase price of the helmet.
Are all Giro helmets affected?
No. Only the Giro Merit helmet manufactured prior to January 2023. The easy way to tell if your helmet is a Giro Merit is by looking on the outside of the helmet for the model name “Merit” or by looking at the inner helmet stickers with helmet information like the model name “Merit” and the alphanumeric indicator GH230.
What should I do if I have one of the impacted Giro Merit helmets?
You should stop using the impacted Giro Merit helmet immediately and call the Australian distributor, Sheppard Cycles on 0800 999 499 for New Zealand, or 1300 883 305 for Australia. You can also contact us at firstname.lastname@example.org.
I haven’t noticed any problems with my Giro Merit helmet, do I still need to stop using it and contact you?
Yes. Any Giro Merit manufactured prior to January 2023 should be replaced out of an abundance of caution. Please call Sheppard Cycles (0800 999 499 for NZ, or 1300 883 305 for AU) for a credit on the purchase price of your helmet.
What exactly is the problem?
Some helmets may have a strap that has the potential to become disengaged from the helmet when pulled with relatively little force, posing a risk of injury to the user during a crash.
What if the customer can no longer read the sticker due to sweat/wear and tear?
Check the outside of the helmet near the rear-right side. The model name “Merit” should be legible on the helmet shell.
Are the Men’s and Women’s version of the Giro Merit both at issue?
Yes. Any Giro Merit helmet made before January 2023 are affected by this recall.